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#1 Grassy

Posted 19 July 2017 - 01:36 PM

I know I am gonna catch some grief for this however,,

 

Is the W/K/B ladder still in place?  What about admins tagging up after issuing a command while smurfing?   

 

I saw someone banned yesterday without any kicks or warnings..  however giving the benefit of the doubt perhaps he was kicked before for it?   That may have been however, the general server pop doesn't know that.  Also smurfing admins issuing commands and not tagging up.

 

also about a week or so ago, one of the newer admins was having trouble with the !time command...I simply 'suggested"" leaving out a space and was given a "Warning" in yellow "to the admins do the admining.  I actually laughed at that given my history here...lol  "put the bullet back in your pocket barney" 

 

 

Ok so now here comes the insults back at me for simply posting observations.

 

 

5, 4, 3, 2 1,................

 

 

 

 



#2 Colonel Tavington

Posted 19 July 2017 - 01:41 PM

The W/K/B ladder?  Is that what makes it easier to climb the Second Step?



#3 Angerfist

Posted 19 July 2017 - 02:17 PM

I will not warn people again who have been warned and kicked dozends of times for the same thing. Depending on what I just mentioned and on the intensity of the misbehavior, I will also ban without kicking.

 

Thanks for sharing your "observation" and for showing the same denunciatory backstabbing behavior towards former colleagues, like you did in the past. By the way, that was not an insult, just simply an observation I wanted to share.


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#4 Spare Parts

Posted 19 July 2017 - 02:31 PM

I know I am gonna catch some grief for this however,,

 

Is the W/K/B ladder still in place?  What about admins tagging up after issuing a command while smurfing?   

 

I saw someone banned yesterday without any kicks or warnings..  however giving the benefit of the doubt perhaps he was kicked before for it?   That may have been however, the general server pop doesn't know that.  Also smurfing admins issuing commands and not tagging up.

 

also about a week or so ago, one of the newer admins was having trouble with the !time command...I simply 'suggested"" leaving out a space and was given a "Warning" in yellow "to the admins do the admining.  I actually laughed at that given my history here...lol  "put the bullet back in your pocket barney" 

 

 

Ok so now here comes the insults back at me for simply posting observations.

 

 

5, 4, 3, 2 1,................

The W/K/B is still intact.  However the W/K/B time frame might extend to longer than you have been playing at that moment.  I have recently kicked, seemingly without warning because I warned them about their behavior the map before.  There may have been twenty minutes before warning and kick. This could seem to the general pop like I'm not following the rules, so its a good thing I don't work for them.  As to your tagging up after commands, I can only speak for myself, but I usually do switch, either right before I do something, or well after.  I don't think there is a time limit nor am I concerned with what the population thinks at that time.  Lastly I saw the exchange with you and yellow text re: the new Admin trying to issue a command.  I thought you got that warning because yellow Text was trying to teach the newer Admin something, and wanted them to figure it out, you giving the answer did not let Yellow Text teach or Admin.  That's how I took it anyway, but I don't have your same colorful past here. So you might be right in how you took it.  Also if we were still children this wouldn't be called an insult nor observation, it would be called tattling.



#5 Grassy

Posted 19 July 2017 - 02:55 PM

Like I said ...was just trying to help the lady.  I see your point on the wkb

 

 

 

On the yellow text thing...perhaps are more thorough orientation about procedure on coms would be appropriate?

 

As far as tattling I don't see it that way.  If the people that work for me do not follow procedure or the rules...we have a friendly re-orientation..if they continue to not adhere to policy ...they are replaced.

 

In Overview

 

The owners of any company or establishment get feedback mostly from the employees, which leaves the door open for the employee to paint a picture to the powers to be of what they want them to believe rather than what is actually happening.  Tattling??/   hahah cute



#6 Spare Parts

Posted 19 July 2017 - 03:57 PM

Like I said ...was just trying to help the lady.  I see your point on the wkb

 

 

 

On the yellow text thing...perhaps are more thorough orientation about procedure on coms would be appropriate?

 

As far as tattling I don't see it that way.  If the people that work for me do not follow procedure or the rules...we have a friendly re-orientation..if they continue to not adhere to policy ...they are replaced.

 

In Overview

 

The owners of any company or establishment get feedback mostly from the employees, which leaves the door open for the employee to paint a picture to the powers to be of what they want them to believe rather than what is actually happening.  Tattling??/   hahah cute

I was not aware you were in the business of providing customer service information for moongamers.  Using your employments business model here,is apples and oranges.  How many of your employees are volunteers?  How often do you consult a former employee on how to run your business? When is it appropriate to change your business model on something said in a chat forum? I have noticed this idea you have that Moongamers is a service based industry, I'm not sure it is.  Moongamers provides a place for people to play video games with a minimum of distractions, trolling and cheating.  As an Admin I don't remember being asked to make sure all visitors have an awesome kickass time, instead we are asked to maintain the rules and general ideals of Moongamers.  My job is not to pander to you so you will come back, it is to try to make sure there is an equal playing field for all who play. I don't always succeed, but I do try.

 

As for the tattling comment, I was trying to be cute but I don't know what else to call unsolicited  opinions.


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#7 Grassy

Posted 19 July 2017 - 04:33 PM

Moongamers is a customer service based community that runs on donations, you the admins are the customer service reps ("hosts")  that maintain that the server is a fun, fair and well run server for the donors.  You the admins are the "hosts" of the Moongamers house.   If you do not know this, then sadly you are mistaken.

 

You can be a fun host or you can be the guy who yells at the kids and runs them off..  your choice.

 

Nothing personal SP,  however we are entitled to post here our concerns and opinions solicited or not



#8 Spare Parts

Posted 19 July 2017 - 05:51 PM

Moongamers is a customer service based community that runs on donations, you the admins are the customer service reps ("hosts")  that maintain that the server is a fun, fair and well run server for the donors.  You the admins are the "hosts" of the Moongamers house.   If you do not know this, then sadly you are mistaken.

 

You can be a fun host or you can be the guy who yells at the kids and runs them off..  your choice.

 

Nothing personal SP,  however we are entitled to post here our concerns and opinions solicited or not

type in Customer service in the search bar under Forums.  Notice the first 8 topics that come up.  The only one using the term customer service, is who? The only one. 

 

You don't have to be saddened if I am mistaken, you do have to realize you can no longer lead by example, you quit.  Now you can only express yourself in the forums, which I have not tried to stop nor discourage you from doing.  I merely called it as I saw it.

 

  It is also unfair for you to act indignant for a response you knowingly provoked and even counted down in your original post.  Duplicitous.


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#9 Grassy

Posted 19 July 2017 - 08:22 PM

I remember Duplicitous, he was in the movie Troy was he not?..lol

 

Listen SP...you do a good job man, you don't need me to tell you that to know that...you even told me when I suggested you for admin that you were a little rough around the edges...it takes both kinds kinds of admins...the tough ones and the hospitable ones.   All clubs and casinos I play, have host's and bouncers, I guess that is needed here as well.

 

The only reason I counted down is that go back on all the suggestion threads by most people, not I, and there is a pattern...I was probably a bit rude in the post..for that well...it is what it is...I will try to be nicer.

 

There were many discussions in the Sr. forums on this very topic on "Customer Service" and many conversations with CORE on it as well.  They may have not shown up in your search however most threads were divided.

 

CU guys in the server soon :)



#10 Grassy

Posted 20 July 2017 - 11:50 AM

since no one really give a sht ...I'm gonna lock this



#11 Captain John H. Miller

Posted 21 July 2017 - 08:07 AM

I will recap your initial questions with the answers already given by my collegues and my additions to them. The answers to these questions might also be informational to the other players.

 

-Is the W/K/B ladder still in place?

-I saw someone banned yesterday without any kicks or warnings..  however giving the benefit of the doubt perhaps he was kicked before for it?   That may have been however, the general server pop doesn't know that.

 

''The W/K/B is still intact.  However the W/K/B time frame might extend to longer than you have been playing at that moment.'' - Spare Parts

Adding to what Spare has said; warnings don't stop when the current round is over. If you've been warned last couple of rounds, you might not get another warning this round but you get kicked outright.

 

As Angerfist said; we are less lenient with repeated offenders. MoonGamers has a verbal policy Educate and not Eradicate. Which means is; we want to educate players on what the rules are and what not to do. However, some people cannot be educated or don't give a hoot, so they get kicked or as last resort banned.

Depending on the infraction, we might not give you another warning and we go straight to a kick. Let's say there is a chronic grenade spammer named ''X''. X has been warned and kicked for weeks already and he is still chronically spamming nades. At a certain point enough is enough and there are no more warnings. So an admin might kick X instantly.

Other players might think X got kicked without being warned first and think the admin is being harsh, but that is a lack of information on the players side which is totally normal. Thing like this is also a thing our players should not be worried about, that is why there are admins. Admins are here to make a problemless playing environment.

Aside from not having to worry about why a player got kicked, players may always ask an admin why a player got kicked even though the yellow text will show why a player was kicked.

 

I don't know what the player did that got banned that day, but depending on the infraction, benefit of doubt cannot always be applied. There are multiple rules which cannot be given benefit of doubt to (e.g. clan recruiting in the server).

 

 

-What about admins tagging up after issuing a command while smurfing?

 

IMO the question is kind of vague, but I hope this will give some insight and clear things up.

 

We let our admins give out general warnings/reminders without having to tag up (or while smurfing); one could think of a general ''don't taxi to the planes'' warning/reminder. When people are actually in need of some education or kick we like the admins to tag up. Usually the education has more value/meaning when the players know the person educating them under their normal (known) name. 

The tagging up part is mostly bureaucratic for our Administration and partly showing the server population there is an active admin on duty. Admins will join the server tagged up when they are wanting to show the server pop there is an active admin around for questions and/or action needed. Admins might also come in with their normal name just to play, and can tag up if they are needed.

Luckily our players don't have to worry about if an admin is tagged up or not.

 

 

 

 

 

 

 

 

 

 

 

As far as your ''I know I am gonna catch some grief for this however''

 

Legit questions, like I recapped and extended to above, should not get any grief in a thread like this (depending on how they are formulated or other topics that arise).

Observations like the one of the newer admins might be better (if at all) posted in a PM to one of the BF1942 senior admins, since it is a kind of a irrelevant thing to throw out into world and cannot be normally (if at all) responded to in a normal 'not getting grief over this' kind of thing.

 

In short; you might want to reconsider to what to post together in one single thread. As a part of this one is okay and an other part is an 'okay wtf, what is the relevance of this?' thing.

 

 

since no one really give a sht 

 

If no one gave a shit, you would not have gotten any answers.


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#12 Twilight

Posted 23 July 2017 - 03:02 AM

about a week or so ago, one of the newer admins was having trouble with the !time command...I simply 'suggested"" leaving out a space and was given a "Warning" in yellow "to the admins do the admining.  I actually laughed at that given my history here...lol"

 

Oh I know this part! That was me.

Trying to help our admins is commendable. However. It is not your job to train them - and it's furthermore confusing to receive multiple sources of information in what amounts to a time crunch. Next, the message you gave itself wasn't relevant. Yes adding a space to a time command would make it invalid, which is something you might've done sometime before. Except this admin didn't make that mistake. They issued a correct command, just one the server was already on. In essence all you were contributing was the capacity for them to second guess themselves with "wait, did he just say I put a space in that?". Afterwards I requested you leave admins to do the adminning. What was that saying again; the path to hell is paved with good intentions? :-D

 

 

you giving the wrong answer did not let Yellow Text teach or Admin.

 

There was about one word missing from this.

 

 

Ok so now here comes the insults back at me for simply posting observations.

 

Let's not confuse insults with corrections. Many of your observations seem almost themed for the cause of dissent, take another thread "when admins become bullies" not that long ago. I doubt you'll ever find such things very warmly received, let alone go uncontested. Harboring illusions of the contrary is however your prerogative.

 

 

since no one really give a sht ...I'm gonna lock this

 

Believe me we do, and so you have your responses. Perhaps more than you've quite intended.

 



#13 Grassy

Posted 23 July 2017 - 08:25 PM

This is awesome.  Who is next?..lolol'

 

I am flattered that you guys are taking the time one by one to respond with some interesting answers.  Spare Parts and Millers answers were on mark and quite accurate.  

 

But thanks for chiming in T.  I am flattered :)

 

EDIT**

 

I was having a bad day...and probably should have refrained from posting...however it is what it is...and I guess I deserve this.  




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